🦉 Pre-Order

Available in limited quantities while still in design/production. Pre-orders close when sales meet the manufacturer's target and may become unavailable. Ships after production completes.

🧵 Made To Order

Handcrafted exclusively for your order. Tailoring Period 10-35 days or more depending on complexity.

📦️ In-Stock

Products available for immediate order processing. The order processing time is about 3-7 days normally.

🚀 Ready To Ship

Products ready to dispatch within 48 hours on business days. Items are limited in sizes, which states what size in stock on the product page, first-come, first-served!

🔎 Product Wanted: Commission us hunt for rare collectible resale pieces and provide condition reports + secondary market-price quotes.

📢 Pre-order Notice
Pre-order dates are estimates only and may change (due to manufacturer/studio delays).

📅 Release dates may differ from the announcement—account for shipping time to warehouse.

❗ Important: Pre-orders aren’t recommended for birthdays/special occasions, as delays can occur.

🕹️ We ensure to offer the best pricing and shipping rates. Should you find a better offer or prefer your own carrier, we are happy to price matching.

📌 Notes: The final shipping options may be limited subject to package specifics (e.g., size/weight/destination).

🚚 Shipping Fee

💲 Website product prices exclude shipping fee (Non-free).

🧾 At the checkout you’ll see a preliminary shipping estimate.

📦️ Costs are calculated by package size/weight/destination when your order is ready to ship.

📩 we’ll confirm extra costs (if any) with you and offer air/sea/land shipping options before final dispatch.

— Advise: For high-value collections ($100+), we strongly recommend purchasing insurance at checkout.

We accept payment in

🔹Credit Cards (Visa, MasterCard, Amex)

🔹PayPal

🔹Apple Pay

🔹Google Pay

🔹Bank Transfer

🔹Western Union

🔹Alipay

🔹WeChat Pay

And More +

📌 If you have any questions, please contact support.

✨ Collect Koins every time you shop at ed2kcosplay.com and unlock epic discount rewards on your next treasure hunt!

💰 You can earn Koins for your purchases and use these Koins as a discount on future orders.

🚀 CTL Reward Program – Coser Tier Level Up Progression

Complete at least 1 successful order to unlock your CTL (Coser Tier Level) status!

"💹 As the level increases, the reward ratio also improves."

– Read More about Koins Rewards

⏲️ Cancellations Period

• ⌛Cancellation within 24 hours: Orders can be canceled unconditionally within 24 hours after placing the order with full refund.
• ⌛Cancellation after 24 hours: 50% of the item fee will be charged. The remaining 50% of the item fee and shipping costs will be refunded after cancellation.
• ❗Custom/Pre-order products: Cannot be cancelled once production has started.

❗If the order has already been dispatched, we will not be able to accept the cancellation due to international logistics constraints!

How to cancel: Please contact our customer service via email📮 support@ed2kcosplay.com

💸 Out-of-stock products refund: If we encounter a situation where product discontinuation or out-of-stock, we will proactively reach out within 24 hours of receiving the notification to keep you informed and initiate the refund process promptly.

✅ COVERED by Our Return/Exchange Policy (Within 14 Days of Receipt)

• ✓ It arrived wrong item/color
• ✓ It arrived damaged or in defective quality
• ✓ It arrived with missing parts

❌ NOT COVERED by Our Return/Exchange Policy

• ✗ Pre-order, made to order, special sale items (lucky bag), clearance items (Final Sale), and gift cards
• ✗ Products made in the wrong size due to customers providing incorrect measurements
• ✗ Worn, used, stained, trimmed, altered, or washed items
• ✗ Products destroyed or returned due to failure to sign for receipt in time
• ✗ Outside of 14 days of receipt
• ✗ Partial components of a costume set (the full set must be returned to qualify for refund)
• ✗ Containing intimate items (underwear, socks, stockings, shoe covers, boot tops)

📌 *Please Note* Return & Refund Policy period: 14 Days

– For more information please check our Refund Policy.